Hi, I've been using an HX-400V without an issue for a year with an ECMGZ1M microphone.
I did an interview yesterday, transferred the file to my desktop but while the video is fine, there is no audio. I did a recording a few days before and that was fine, I've just tested it again now and it's fine, but this one video... nothing.
As it was a work video, I'd really like to understand what could have caused the audio to vanish. I did drop the camera shortly afterwards from my tripod, but as I say I've tested it since and it seems to have withstood that.
I tested it with the mic unlocked, loosely connected to see if that would affect it, but no, the audio recorded OK.
The only two things I did differently were changed the filename directly on the SD card before transferring and also used a deadcat from an old Rode mic over the top of it but can't see that being the issue (seeing as I tested since with it on and again it's picked up audio).
