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Xperia E1 d2004 problems when i power on

AilesNoires
Visitor

Xperia E1 d2004 problems when i power on

Always power on, ask me for lenguaje, acept terms, etc.

How to be New of fabrique in each reset or power on.

Thanks you for help me.

5 REPLIES 5
CameronT
Champion

Hi @AilesNoires, welcome to the community.


So that I understand correctly can I please just clarify, your phone seems to be factory resetting every time you restart it? Is that correct?

AilesNoires
Visitor

It's correct, but my Phone not erase nothing, only ask me always and each time i have choose lenguje and terms and lisence. How can i avoid that start?

CameronT
Champion

@AilesNoires,

Wow, that's really strange. Does it do the same thing if you boot the phone in safe mode?

AilesNoires
Visitor

If i boot my Phone in safe Mode not change, ask me for lenguge and terms lisence but i do not lost dates. Ty

CameronT
Champion

@AilesNoires,


If it is happening in safe mode it may be an issue with the firmware. I recommend you perform a software repair using Xperia Companion.