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Keyboard update 5.6.D.1.28 not downloading

SOLVED
Idontknow
Visitor

Keyboard update 5.6.D.1.28 not downloading

Yes this update is from last year....I hadn't even noticed it, I happened to look at the update centre and the keyboard one was on there but it won't actually download, it's just at 0% all the time. I hadn't bothered doing anything about it until recently as my phone, particularly the keyboard, has started to run quite slowly. Even with Wi-Fi on it won't work, and I've tried resetting the phone settings to see if that makes any difference (no). Why is the download not working?
1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try to clear data for Update Center under settings > apps > all > Update Center > clear data. You can also clear data for download manager that you'll find under the same menu as above. 

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3 REPLIES 3
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try to clear data for Update Center under settings > apps > all > Update Center > clear data. You can also clear data for download manager that you'll find under the same menu as above. 

Idontknow
Visitor

Thanks very much worked perfectly! How embarrassing it was that simple......

Alexander1
Champion

Anytime, I'm glad to hear that it solved your problem! Slightly_smiling_Face