Sony Bravia TV- KD32W800P 1U

[Thompsw]

Hi

I have had this tv since November 2023 and my sky remote is programmed to the tv.

Recently the screen saver randomly pops up on the screen.

 I am unable to switch back to sky and have to plug out the box and tv.

Please could you let me know why/what the cause of this could be or is?

Thanks

[EMS_MO72]

Hi @Thompsw 

What does that screen saver pop up say?

Try to disconnect all the externals from the TV, unplug the TV from the mains for 1-2 mins, and check again.

Also, make sure that the TV is updated.