Share your experience!
Camera is working well for photos but when I switch to video recording mode, it gives error "Unknown Error" and closes the camera.
Please guide how to troubleshoot this problem.
Solved! Go to Solution.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
First of all I would suggest that you try to clear data for the camera. Go to settings > apps > all > camera > clear data. (your pictures and videos will not be deleted).
Restart your phone and try again. Let me know how it works out.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
First of all I would suggest that you try to clear data for the camera. Go to settings > apps > all > camera > clear data. (your pictures and videos will not be deleted).
Restart your phone and try again. Let me know how it works out.
Thanks a lot Alexander, your tip works actually :smileysmileythumbsup:
Great! Glad I could help 