KDL-43WF663 no text after firmware V8.464 upgrade

[kcornwall]

All else working.Did complete reset.Text still not working.

Anyone with similar.Thanks

[KremmenUK1]

I'm holding off upgrading, as per your issue.

Maybe just us with this set. I didn't go 4K as I watch a lot of SD programs and SD to 4K with double upscaling didn't appeal.

However, if Sony are definately looking at this I'm quite happy to upgrade and wait as no digital text wouldn't be a major issue if it fixes the sound vibration issue.

[Otto131]

Hi,

I have a KDL-43we753 downloaded the firmware it installed but text not now available.  Friends with the same model have also lost text function after updating to this latest version.

[batee5]

Hi All,

There was an older thread on teletext. Could you check if this relates the issue you have?

Cheers,

Batee5

[KremmenUK1]

In the end I decided against USB updating.

The TV network software update check is reporting no update available.

I'll wait.

[KremmenUK1]

That link to the other thread is for BBC red button, not digital Teletext.

2 different functions.

[kcornwall]

Contact Sony they ask you many questions & tell you to remove antenna retune.Connnect antenna retune.Do a factory reset.It does not fix the problem.I have that fealing that firmware is duff.

I would contact Sony, so they can see it is not just one person with the problem.

[kcornwall]

Further

"We can confirm that your case is under investigation and we will update you within 48 business hours.

We do appreciate your patience and cooperation."
So hopefully they will come up with a fix

[KremmenUK1]

Thanks

I've just turned auto update off.

[kcornwall]

Yes good idea until more is know about the problem.

I set mine to off.It was done via download from their site(support) then USB stick.

Has added a few features.