You tube not working

[Katelee5]

Hello, has anyone got any suggestions as to why our you tube has all of a sudden stopped working. We press you tube button on our sony remote, our you tube home page comes up, we select a video to watch and then nothing, just a black screen. 

We have KDL-32WE6xx

Our software is up to date

Thank you!! 

[royabrown2]

Hi @Katelee5 

That’s not an Android set, so you may get better, or more, responses by asking under Other TVs.

[Peter_S.]

Hi Katelee5,

Please refresh your internet content and try again afterwards:

https://helpguide.sony.net/tv/fceil1/v1/en/060nhm-06-01-06.html

Cheers

Peter

P.S. I've moved this topic to other TVs