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My Phone gets very hot

mouatazmoustafa
Visitor

My Phone gets very hot

I Can't use my camera app and it close automatically every time i opend it, because of the heat, and i noticed that the laft corner of my phone screen transformed to yellow color like  small dots or (point) clearly in white wallpaper, and my phone always lag and some apps not responding what should i do? 🤔 

7 REPLIES 7
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Uliwooly
Expert

@mouatazmoustafa 

What you are describing could be due to damage and/or stress to that area of the screen, you could get it inspected/repaired by your local support

As far of the camera closing, that's normal, if the phone gets too hot it will close certain apps to prevent damage 

mouatazmoustafa
Visitor

The phone heating Unjustified 

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Uliwooly
Expert

@mouatazmoustafa 

perhaps there are third party apps running in the background that are heating the phone, also using the camera will heat up the phone faster, if you are on WiFi or with poor network coverage that will heat up the phone faster.

mouatazmoustafa
Visitor

Screenshot_20190702-132851.png

mouatazmoustafa
Visitor

How i can know that app? 🤔 

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Uliwooly
Expert

@mouatazmoustafa 

first you could boot in safe mode to see if its a third party app

mouatazmoustafa
Visitor

Okay I will try Screenshot_20190702-132851.png