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No mobile data connection after update to Android 8

facetto
Visitor

No mobile data connection after update to Android 8

Dear forum, 2 days ago i updated my one-week old Xperia X to android 8. The first attempt lead to a boot loop, with the PC companion I was able to repair this and finally install the update succesfully. However: Now my phone doesnt get a mobile data connection anymore. I can make phone calls and have signal, however, the H, 3G or 4G symbol doesnt appear anymore and there is no connection to the web. I tried the SIM-card in another phone, no problems. WiFi is working fine.

Thanks for support!

10 REPLIES 10
facetto
Visitor

some more info which is relevant: I already reset the connection settings and re-installed the APN info (automatically received from provider), I restarted several times and tried to select "GSM only" or "WCDMA only".
Marcos11
Visitor

Hi, This may work for you or maybe you already tried it but sometimes when you update the mobile data settings are deleted and you can probably recover your signal by entering "settings" then "Internet and data" and then download the Internet settings. Greetings and luck.

facetto
Visitor

Thanks, however this i tried already as written...

facetto
Visitor

just found the solution: the APN-data which my phone received automatically were wrong. I had to enter the APN manually, now it works!

Mark_M
Visitor

Thanks! this helped!

cantwalk
Visitor

start making the settings in the system again for network.

cantwalk
Visitor

put in the SIM card again and switch on off

Zelayda
Visitor

I also have a problem about my data connection when i update my phone to 8.0. Can you please help me how to fix it?

Zelayda
Visitor

Can you please help me step by step how to do it! Thank you