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Black screen, touch still working, need to transfer photos sony xperia z3+

fobbabett
Visitor

Black screen, touch still working, need to transfer photos sony xperia z3+

So my Sony Xperia z3+ screen broke and i just want to transfer the photos from the phone to my pc.
When I connect the usb to the pc it shows up on my c: but nothing is to be found on the tab, i downloaded pc companion but it says

i have to press something on the phone to "accept" that i plugged it in...................

I can use the touchscreen but i cant see anything, anybody have an easy way of fixing this without having to use someone elses phone to mimick the "movements"? 

Also should i use a simcard in it or just switch it on without?

I just want to transfer my photos. This is my 3rd sony that has broken and its getting really annoying.

4 REPLIES 4
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Uliwooly
Expert

@fobbabett

You can use a MHL 5-pin cable and connect the phone to a TV or Monitor

Jake-SonyXperia
Champion

Hi fobbabett,

Welcome to the community,

Have you tried connecting to a PC and then accessing the files and folders via My Computer/Computer?

You will need to swipe to unlock, if the touch screen is working then you should be able to unlock the screen with a swipe then connect to a PC.

fobbabett
Visitor

I have only checked to see if it appears on my computer which it does, but the "folder" is completely empty.

I will try to unswipe it while its connected and see if anything happens.

fobbabett
Visitor

I tried connecting my phone and unlocking the screen by swiping but nothing happens, i tried restarting it and kept trying a couple of times but nothing. When using PC Companion it says i have to accept access on my phone, but since i cant see its not that easy ^^