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NoisyStorm

I bought my M5 not long ago, while I have yet encounter the shutdown problem, my phone has another problem of its own.

What happened is my phone often freezes then restart itself while im playing games. Sometimes it would take several trials before the phone is succesfully booted. Im not playing high-end game, I was just playing Minions Paradise-and I was just in my first few leves, which mean there isnt a lot of stuffs going in the game. I have totally no idea what causes this, and it happens so often that it annoys me.

Anyone has the same problem with their phone? Any suggestion to check what's wrong with it?

I tried remove the SIM and and run the same app, same thing happened. This time just before the restart I saw the volume being adjusted and also the sdcard was unmounted....

Uliwooly

@NoisyStorm

Do you experience the same problem with other apps? does the phone restart or just the game? if the phone restarts, does it restart on its on or do you force shut down the phone?

NoisyStorm

Yes some problems happened while i use other gaming apps. So far I have only encounter the problem with gaming apps.

The phone restarts itself, I did not force shut down it.

Uliwooly

@NoisyStorm

Are you using data or WiFi when this happen?

NoisyStorm

Wifi

Uliwooly

@NoisyStorm

It will be easier to narrow this down if you experience the same with other preloaded apps, that way you could boot on >>> safe mode and test it, what if you remove the SIM card and test it again.

NoisyStorm

I tried, the phone just restarted while runnign minions paradise lol. But this time my sdcard was unmounted and the volume was adjusted automatically just before the restart.

Uliwooly

@NoisyStorm

what about without the SIM card?

NoisyStorm

Yes it was without the SIM card. I tried unmount the sdcard and test the apps, the problem persists. So im doing a software repair now, hopefully it helps.