Join now - be part of our community!

SMS not working after lollipop update

Kevs2
Visitor

SMS not working after lollipop update

I've update my Xperia Z to 5.0.2 yesterday.
All seems fine, no qualms abt new U.I..
However found that my SMS not working.
As in I can only view the summary page but when I tap into the message to reply, all's blank..

Tries sending a test sms out but it shows "Could not send"

Anyone can help on this?

Tried:
1) Hard Reset
2) Clear Data; Force Stop; Disable then Enable the app
But still same.

Needless to say abt restoring frm Backup as it states diff format thus nt supported..

16 REPLIES 16
Kevs2
Visitor

Tried Repair via PCC, it worked when phone rebooted in default.

Subsequently back to problem when restoring from handphone's backup app..

Can someone frm Sony please advise?????

Doesnt help even using 3rd party SMS apps, I can view & send nw, bt cant received at all!!

Lshf
Visitor

I am having a very similar problem, where the app won't even load one of two things happen I get a black screen or it looks like it's will load and it says messages at the top but then never loads
KunalS
Visitor

I am facing the same issue as well. Unable to read, receive, delete or send sms. Has anyone found solution to this problem?

DSK
Visitor

I've update my Xperia Z to 5.0.2 yesterday.
All seems fine, no qualms abt new U.I..
However found that my SMS not working.
As in I can only view the summary page but when I tap into the message to reply, all's blank..

Tries sending a test sms out but it shows "Could not send"

Anyone can help on this?

BuddhimaG
Visitor

Did Lollipop update for my Xperia Z (C6603) and now the messeging app is not working!!!! Sony plz release an update soon ...

Kevs2
Visitor

Called Sony CS Singapore, was told the SMS app is corrupted thus causing the problem.

Only way was to Backup w/o the SMS app, do the FDR again, then Restore the rest of apps.
However all previous SMS gone & start it afresh.

Rhianna
Visitor

After the new update on my Sony Xperia Z, when trying to send a text message no messages show and i also can't receive any messages. I have restarted it with no success.
AmandineNG
Visitor

Hey,
Since the new version with lollipop, I can't have any access to my messages. I don't receive them and when I want to open the app, white screen.
Please, help me.
profile.country.GB.title
Uliwooly
Expert

@AmandineNG

settings > apps > all > messaging > clear data > restart the phone