Weird marks on rear camera

[SimonSteveRoger]

Hi.
I bought Xperia Z2 secondhand and it's working really good. The problem is that I've got some weird marks on the rear camera, it's not the cover, I've cleaned it up and the result is even worse. Here are some pictures. What can I do about it?http://imagizer.imageshack.us/a/img921/3893/gvMjY0.jpg
http://imagizer.imageshack.us/a/img922/5296/UO0iPo.jpg

[MarlonUk1]

i could not really see the marks. are you talking about the black spots? can you mark the areas?

you try to have your phone check at your local service center http://support.sonymobile.com/global-en/contactUs/

[Ashroft98]

Maybe this could help you.

I also tried it before,it did get worse for the first few days,then after some more scrubbing using screen cleaner spray. It solves like a charm.

/t5/Xperia-Z2/Camera-lens-film-protection/m-p/904567#M19848

[Manasi1]

Facing same problem. Don't want to ruin the uv film. I think it's affecting sharpness or focus of my camera. What is the best way to solve this?

[Ashroft98]

In the thread itself,some people(including myself) use non-granulate/a normal toothpaste(preferrably whites) and scrub them all over the camera lens for 30 seconds.
Then using kitchen towel paper to wipe the excess toothpaste.

Next,use water to rinse off all the toothpaste and wipe it dry. At first you might notice the problem WORSENS but then after you clean it again using standard screen cleaner liquid. You will gradually notice that its getting better.

IMPORTANT:Only proceed with these steps at your own risk. Some people might solve their problem but its case by case situation

ITS ONLY ADVISABLE TO PROCEED if the camera focus have gone throughly/cannot focus at all. And this is indeed a last resort before sending it to you local Sony Xperia Center for further assessment by their technicians.

Although i am not sure in the first place if wiping the camera lens with other materials would void warranty. Maybe some Sony Staffs over here could clarify that.