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5 stuck pixels on my XPERIA Z ULTRA!!!

SOLVED
Emanu313
Explorer

5 stuck pixels on my XPERIA Z ULTRA!!!

Hi!

I purchased my XPERIA Z ULTRA 10 months ago (04/2014) but soon after I noticed 5 stuck pixels on the green / red (two very close, the other three scattered around).
Can I ask for warranty replacement of my LCD screen?
Which threshold warranty replacement is scheduled for stuck pixels?
I am an Italian buyer.

Thx! Slightly_smiling_Face

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Sorry to hear that.

2 defective pixels are deemed acceptable so if you have 5 i recommend that you follow the suggestion from 

View solution in original post

4 REPLIES 4
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_alexdon_
Expert

You need to contact your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Rickard
Master

Sorry to hear that.

2 defective pixels are deemed acceptable so if you have 5 i recommend that you follow the suggestion from 

Emanu313
Explorer

I contacted my support local team for my SONY Xperia Z Ultra and was suggested to me to take it to a local repair center and proceed through the warranty ....
 
I will keep you updated! :smileysmileythumbsup:
 
Thank You!

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_alexdon_
Expert

Great news. 

alexdon