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Camera crashes when photo is taken

SOLVED
ArthurCollier
Visitor

Camera crashes when photo is taken

Hi there,

The camera on my Z1 crashes when I take a photo. The camera looks normal and is working fine but when you take the picture, the phone just freezes. I don't know what the problem is. The screen just shows the little blue square in the centre of the screen where it has focused but holds that screen rather than taking a picture. I have to exit by holding the power button and then going to the menu. When I run a test for the camera in the diagnostics in settings, the same things happens again.

Thanks in advance for your help

Arthur

15 REPLIES 15
tkuelgen1985
Visitor

I have also this Problem. I have the Problem After updtae to 4.4.4
Edguy555
Visitor

Yes, Sony speak up and answer!!! 

profile.country.SE.title
TobiasHedlund
Explorer

After i uninstalled instagram my camera stopped crashing.

InfamousHIDEF
Visitor

This doesn't work, well, not for long.

Try this FIX, go into camera, switch to Manual Mode, NOT Superior Auto, and you can take as many pics as you want!
InfamousHIDEF
Visitor

The Kitkat 442 has been causing the camera to crash, when I diagnosed my camera, it worked fine, however, in the system camera app, it crashed,I noticed that it froze, right before it focused the image, it's the AUTO FOCUS that's crashing, camera app is fine, switch the Manual Mode and it completely solves the problem!
Jakez
Visitor

Both, my wife's xperia Z and my Z1 crash after taking a couple of photos.
Battery could be as high as 70% and bam...atuomatica shutdown or sometimes overheats after just 3-5 photos.

I've actually changed the battery on the Z1 with orginal Sony battery...but same problem.  So not a battery problem.

What the heck is going on?


Any advice anyone?