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Charge port fell off

SOLVED
Xperiadead
Visitor

Charge port fell off

I can not believe how incredibly thin the charge port is. Not even 2 months old and the **bleep** thing fell out. Is this a common occurrence ? So disappointed!
1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Legend
Legend

No, I don't think so. But you should watch your language and contact Sony Xperia Support.


http://www.sonymobile.com/global-en/support/contact-us/

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4 REPLIES 4
Phy
Legend
Legend

No, I don't think so. But you should watch your language and contact Sony Xperia Support.


http://www.sonymobile.com/global-en/support/contact-us/

Xperiadead
Visitor

I wrote darn thing fell off. Not swearing. That's not me
Phy
Legend
Legend

@Xperiadead Oh I see, my appologies.

gprlaw
Visitor

The same thing happened to me.   After less than 2 months.  Sony refused to replace the phone.   It was there own charger that pulled the pin out and they tried to say it was "customer abuse" - whihc it was not.  I know how to plug and unplug a charger without causing physical damage.    -      After returning the phone to them - they sent it back refusing to repair or replace it.       They did however provide me (after a lenghty conversation with customer service and a supervisor)     with a charging port as that is the only way to charge it now.       Also - have had the phone a little over a year and it is constantly freezing now.    Not sure if I just received a bad phone because some of the other comments are favorable - but for me - not so much.       

PS   My experience has been that Sony will not stand behind their product and trys to blame you when something goes wrong

GoodLuck with the phone..