Crackling from headphone socket

[just1idea]

There doesn't appear to be anything jammed in there.I've tried a couple of different sets of headphones including the originals provided with the device. Any ideas?

[Thommo · Accepted solution]

All we can suggest is that you either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

[just1idea]

Thanks. Going to be tough if I have to be parted from my device. Can you recommend the best way to back up all my data etc?

[Thommo]

The best way is a matter of opinion - I have my way and others there own however I use a cloud storage for files or I transfer these to my Pc - Contacts either save to your Gmail account or create an export file and transfer this to your Pc for import later, Messages I don't bother with and apps I have my own way due to been rooted and having Titanium backup installed

[just1idea]

I use my Sony cloud. But I think with current events. I'll go down the solid state route.