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GHOST touch problem...Z2

Stan_YE
Visitor

GHOST touch problem...Z2

I bought in April 30th ,Sony Z2, L50T China Mobile customized version, and then the phone could move by itself auto,that named "ghose touch".

Next day,i found many people who have this L50T ,their phone also have this problem,please pay attention to the customer experience, timely information feedback and solve. Thank you.

59 REPLIES 59
Bappa1
Visitor

HI
I trust that you people are fine and going well. Last 3 or 4 days I suffering use my z2,, because of my touch suddenly don't working properly.

Can you please help me for solve this problem.

Thanks in advance for your support.
gkrony
Visitor

i solve this problem ,i  just change the digitizer , ghost touch no more Slightly_smiling_Face 

azlyn
Visitor

my ghost touch came back again. and worst. 

no screen protection

glove mode - off

safe mode - still not working

Skull

azlyn
Visitor

Screenshot_2015-11-04-12-05-39-1.jpg

using safe mode - ghost touch still there . it's touch left upper side. hmmm

Xarms
Visitor

Hi there,
Got this same problem here. Its very hard to type messages especially the midddle letters. Example as below
Aassddffgghjjkkll.
It typed twice. I had send my z2 twice this year and the warranty is done for. For this third time, im expecting sony to help me out. For the record, its the phone prob. And Sony, its the 3rd time.
ki3
Visitor

its been a long time i am using my xperia z2 ,there was not even single problem before now the screen starts working itself multiple times without touching it , please help me out of this

krisadellearmi2
Visitor

Hi, I've been experiencing ghost touch in my z2 for almost a week now. It's super crazy and hard to use especially when texting, calling, and browsing.. I already did a factory reset on my xperia keyboard because I thought it just the one that had problems with touch, but then nothing has changed. So hard to use!!! How can I solve this?
gerlexiel
Visitor

JUST MAXIMIZE BRIGHTNESS OF YOUR SCREEN... WORKED FOR ME... GHOST TOUCH IS GONE!!! IM USING XPERIA Z2
NithinUnforgive
Visitor

Hi there,

I am using Sony Xperia Z2 and recently water went inside my phone. They say the phone is waterproof... I normally used to wash my mobile in water whenever it was too dirty and I had face no problems earlier. but, this time I am not sure why and how water went inside my mobile during a gentle wash of my Z2. I went to Sony Authorized service center and they are asking me to pay 16 thousand Indian Rupees just to change the display. I am so angry that why the are they asking me so much money to just change the touch sreen digitizer. All the parts are working fine and only the part that you need to replace is the touch sreen. Could someone help me out how much the touch sreen replacement costs? Because its too funny that i pay 16K just for repari. I can buy a new mobile instead.... The Sony customer service is very worst! How can they cheat customers like this? I searched in Google and I found that the cost of display will not be more than 5k.    I HATE SONY CUSTOMER SERVICE!!!!!!

sgizmo
Visitor

i think this is a normal price for the display + change. in my country it cost 168 eur.