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Also try....... Settings - Apps - Smart Connect - Press Clear Data and restart phone :smileysmileywink:
Hi, make sure (if you have not already done so) that the headphone socket on the phone is perfectly dry & free from any obstructions like dirt/fluff etc.......is everything else working fine ie your screen/calls/internet/camera etc :smileysmileywink:
Hi, my pleasure....glad it's sorted :smileysmileythumbsup: