Anyone involved in the tech hardware industry knows that what these companies are selling is time. Generally we accept when we buy a phone or other gadget that it will keep up with the performance trend for only a certain amount of time. All hardware manufacturers know this and they pace their releases. Sure, they could put out 2016's smart phone now but they would be missing out on years of product releases....time.
With that in mind, when we go out and buy Sony's high priced new phone we expect that the time we are buying should be quality time, especially in the beginning. By acknowledging one month ago on this very thread that this issue exists and they know whats causing it and then dragging their feet and giving us a degraded experience during our purchased "time" Sony is ripping us off. By the time they fix this issue this phone will be worth less than it was when we bought it, we will have "consumed" some of the time which the device was supposed to be at peak performance.
This is really a sad display of support by Sony, but I have been with them for a few generations of phones and I'm sad to say, it's always been like this. I just so happen to need a waterproof phone so I stick with them, but the day I can live with another brand's phone, I'm jumping ship.
