Problem: Notification Sounds and Ringtones

[Global]

Hi everyone. I have opened a topic about the sound distortion in the beginning of any sound on device. Alexdon[http://talk.sonymobile.com/t5/user/viewprofilepage/user-id/7878] helped me very much. But i have noticed something different.

I did a factory reset and a clean install the latest update. Whenever I receive a message, call, whatsapp message etc. (or something that causes a notification sound or call sound), the sound freezes a bit or some cracking or lag happens just before starting to play. I tested it both with normal boot and safe boot. Is this a hardware or software problem? I need some Sony Stuff to help here. I have read all Xperia Z1 forums and some people have this problem. And it is on my Xperia Z1 Compact. This is a suberb phone and I need some help. Can I really need to go to Sony Service? or Warranty?

And is there anyone who has this problem?

[arun7787]

Hi Rickard,

When can we expect next update?

[_alexdon_]

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/RING-tones-come-from-the-wrong-speaker/m-p/620431#M21145

Read here,he does not know for sure.

[SirRobin]

I think the main problem is the sound to earpeace bug in this fw. 

Shuttering ringtones are better than nothing to hear...

[walied]

Since i got Xperia Z1 Compact from 2 weeks ago, Ringtone sometimes be high and other times be low randomly

Note: i update the mobile to Kitkat 4.4 after two days from buying it.

[_alexdon_]

They are looking into it and will be fixed in the next update.

[Andii]

I heard that there will be a update at april 7th. Is it true? Does somebody know?

[Aamyre]

Hi guys, I have found a temp fix. Go to settings > apps > smartconnect> and then press disable. It has worked for me. cheers! PS: I love this little monster!

[Andii]

I deaktivated smartconnect, too. Worked for a while, but now, I have this problem again. It is not working for a long time, sorry. 

[Samert]

updated to 14.3.A.0.757 but the crack in notification sounds is still present!

[akrappa]

update fixed problem for me.  no cracking in sounds, every sound and videos, games etc works like they should. thanks for quick fix!