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Problem with the screen when it's raining it it's wet

SOLVED
Mesjasz
Visitor

Problem with the screen when it's raining it it's wet

Hi everybody,
Did anyone of you had similar problem like me?
I noticed this before, when screen is wet or its raining on it it's pushing screen by itself.
At start i was thinking that it's problem cause by screen protector but 3 days ago when it was raining I was not able to use my phone at all and I needed to phone so I take it screen protector but the problem was still there.
As a water proof phone this should not happened.
Is there a problem like that only with my phone?
Should I inform Sony about that and send for repairs?
1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

When the device comes in contact with water,the touchscreen will misbehave.It is normal,that is why you have touch block app for taking pictures under water.

alexdon

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6 REPLIES 6
profile.country.RO.title
_alexdon_
Expert

When the device comes in contact with water,the touchscreen will misbehave.It is normal,that is why you have touch block app for taking pictures under water.

alexdon
dandy63
Leader

You could also check to see if you have Glove Mode activated......

profile.country.GB.title
Uliwooly
Expert

Indeed the phone its waterproof but that doesn't mean that the touchscreen will work underwater or if it has water drops on it, there's nothing wrong with your phone. 

http://blogs.sonymobile.com/wp-content/uploads/2014/04/Xperia-Z2-QuickRefGuide-6c1ed51e27bae841820b6...

Xperia Z2 continues Xperia waterproof and dust-resistant features with an IP55/IP58 rating, meaning it’s protected against the ingress of dust and can be kept under 1.5 metre of freshwater for up to 30 minutes, provided all ports and covers are firmly shut7 . Sony has also included wet finger tracking to ensure you can use the screen without glitches, even when it’s wet.

if the screen its wet it will work but if it has drops all over it will misbehave. 

Mesjasz
Visitor

Glove mode deactivate... And it's not the first phone I was using in the rain but it was first "waterproof " phone I paid 500 pounds and I was not able to use in the rain. So When it's raining I can only block app and take picture.... And What about when I need to phone somebody???
I'm not sure but with glove mode active is behave the same like without. I activate this today and didn't notice any difference. I will leave this deactivate
profile.country.RO.title
_alexdon_
Expert

Do you have a screen protector applied? If not,the screen might be very sensitive. Never had problems while raining with Z1.

alexdon
Mesjasz
Visitor

As I said before I had I take it out and it was the same. Now I have new one. This is a big issue that a "phone" is not working. If i had a bigger issue like an a accident then I will be dead before I will be able to make a call. Is this problem occurred with Z3?