Sony Xperia Z5 Premimum Dual Brocken screen

[MediSu]

Hi people. 

My Sony Xperia Z5 Premimum Dual screen is broken and I can do nothing with it. I can see homepage and the apps and I can umlock the screen with my fingerprint of course but no touch screen.

Is there a way to access my data?

[Jonas · Accepted solution]

Hi @MediSu, welcome to our forum!

Please have a look at the link below where I explain how you can connect a mouse to your device and navigate it with the cursor when the touch screen isn't working.

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/m-p/1212631

I hope that helps!

[MediSu]

Dear Jonas, 

Many thanks for the complete solution. 

Best,

Medi

[Jonas]

@MediSu, you're very welcome!

Have a nice day!