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tethering since lollipop Z2

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pepjcso
New

tethering since lollipop Z2

Before lollipop, no problems tethering, now laptop connects to phone OK but message, no Internet connection comes up. Anyone have the solution please? Thank you.
12 REPLIES 12
SophiaW
Enthusiast

Hi pjcs31on, welcome to the community!

Try downloading your internet settings again to see if that works otherwise you may want to contact Sony Xperia Customer Care in your region about this.

To download internet settings just go into Settings > More > Internet settings > accept. 

Theofilos
Visitor

After lollipop update, I have an issue with wifi hotspot. Do we know something about???
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Uliwooly
Expert

It has been posted before, some users experienced that with the first update, settings, about phone, build number?
SophiaW
Enthusiast

Hi Theofilos, welcome to the community!

Have you tried downloading your internet settings? If so and you have mobile data & hotspot turned on and you still can't connect then try contacting your local Sony Xperia Customer Care team as they may have a fix for you.

Theofilos
Visitor

I have 5.0.2. I use local station ip and dns with pc and it's OK. But at older phones like xperia x8 I can't use static settings.
Theofilos
Visitor

Sophia I did that, my apn is correct because with Android 4 I could use hotspot function.
SophiaW
Enthusiast

I still do advise contacting your local support team as you may need to create a new APN or they may know a fix for you.

Theofilos
Visitor

Ok I will check it tomorrow!