Z3 Dual Screen goes negative color

[Siraj-np]

Hi all,

Z3 dual  carefully used for 7 days only.

Now screen is in negative color..whitish...

Restart and reset tried.still same.

Please Help

[Thommo]

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Thommo · Accepted solution]

If the above fails the I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

[Siraj-np]

Hi bro.

I treid pc  companian. not worked.

I took to service centre.

It was LCD problem.

I got replaced.:smileysmileywink:

Thanks ...a lot..