Xperia 1 V Netflix HD

[seunodueko]

The Xperia 1 V does not have Widevine L1 certification, meaning despite its superb display, Netflix videos can only be streamed and/or downloaded in 480p SD resolution!

This is not a chipset or hardware limitation, and there is simply no excuse for a £1,300 flagship phone to only have Widevine L3 support, so hope this major flaw will be corrected soon! 

[HannahEd01]

Hey kennycr, how's it going with Sony? What did they tell you? 

[HannahEd01]

Hey seunodueko, did you try the steps above? Also, did you try to ask Netflix? 

[kennycr]

Hello,

Still not resolved with Sony support in fact I'm very disappointed with their customer service. The issue was escalated to another team, I was asked to send the phone to their repair centre, I was assured they would send a replacement on receipt of my phone, they received it on Tuesday morning and I've heard nothing since. I will be calling today, very poor.

[kennycr]

Update:

Sony eventually replaced my phone, it was returned with Android 14 installed. All apps are working as expected.

[Mondo79]

I have the same issue as you. Did you find a solution to the device not being play protected?

Ignore. Just see your latest post.

[seunodueko]

Hi Hannah, 

I did another clean re-install of Netflix and that seems to have corrected the issue. Hopefully it will not recur but I think the last time I did that, the fix was only temporary. 

 

[seunodueko]

Hi Kenny, 

To confirm, is Netflix now running Widevine L1 on your replaced phone? 

[kennycr]

Hi Seunodueko,

That is correct, Netflix is running Widevine L1

[ROBYER1]

Same issue here, netflix is playing in SD only with HDR unavailable on my Xperia 1 V running Android 14. I have added Netflix to auto creator mode and also tried running Netflix while in Creator Mode but neither helped.

Can anyone share what they did to fix this?

[seunodueko]

The issue hasn't recurred since I did a clean re-install of Netflix, so worth a shot if you haven't tried that already.