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43XE8005 New OS Update...PROBLEMS

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gcac2828
Member

43XE8005 New OS Update...PROBLEMS

Recent OS Update v6.5830 problems on 43XE8005. 

ATTACHMENT Photo shows green lines across screen. Switching to alternate channel returns screen to normal but the green lines appear again intermittently.

I have emailed Sony Support with Photo of screen and asking for previous OS download to install OS whilst they 43XE8005 Screen.jpglook into a BUG-FIX.

2 REPLIES 2
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Marino.Manolo
Genius

After the update has you performed a factory reset? I ask you why it is suggested and can solve these kinds of problems.

Manolo



profile.country.GB.title
gcac2828
Member

Manolo .Thank you, your reply does make sense. I did not do factory reset
because it would delete 3 Android APK's I use daily but I can install them
again..
I will do that but will let Sony Support to reply first.


grahamwcrosby@gmail.com