HDMI info banner keeps popping up

[Mwalton2014]

I have a Sony KD-49x7000E which I run Apple TV through. Every time I pause the show the HDMI banner shows at the top. I’ve looked through all the threads about how to get rid of it but none of the settings listed on other threads relate to this model. Please help! 

[Sean_Mc]

Hi there,

Welcome to the Sony community.

Have you tried the following in the settings of your TV - 

Home->settings->channel settings->infobar->off

I would also check that you have the latest software update.

Let me know how you get on?

Best wishes,

Sean Mc

[JamesTV]

For those who do not have 'Disaple popup' option. 

My purpose is (PC Windows 10 connected HDMI to TV KD-65XE7096😞

- Keep HDMI connected

- Go to Sound settings in Windows and disable sound output in TV (right click and disable).  Sound remains on PC.

- Output sound through headphones to speakers (not tried to send headphones output to TV but I think it should work)

Info popup disappeared. I know it is not a optimal solution but I prefer rather than the banner appearing twice every minute. Also purposed solution for removing info banner from those TV that have the option is a cosmetic solution.

Hope it can help to someone.

[jerker.francis]

Also mine has the same problem. I've tried both of the above info but still the same--always popping it up. I hope someone gives the right solution

[jerker.francis]

LATEST UPDATE: The HDMI popping up issue of my tv has gone after sometimes. Thanks for the info.