New Sony Bravia tv kd49XH9505

[Lowestoftlass]

had this for four weeks, suddenly started switching itself on each night between 2-3am.  It is not the sky box as we have switched that off but tv still comes on.  Not a good start for an expensive tv and very worrying apart from waking us up.  Presume something wrong with the software perhaps.   Anyone any ideas?

[Peter_S.]

Hi Lowestoftlass,

Can you please check if "remote start" is enabled in the settings?

If so - please turn off.

Cheers
Peter

[Lowestoftlass]

Peter, thanks for your suggestion - can you elaborate on where in settings remote start may be as we can’t find it?

Thanks

[Peter_S.]

Hi Lowestoftlass,

It should be located in the network settings:
https://helpguide.sony.net/tv/haep1/v1/en/06-03_01.html

Cheers

Peter

[Lowestoftlass]

Hi

Thanks for your suggestion - have been into the relevant settings and this was switched off so that wasn’t the problem. They have now changed the tv so let’s wait and see.

Helen

[Lowestoftlass · Accepted solution]

Hi Peter. Sorry, thought I had replied.   Never did find the remote settings and TV was taken back as faulty.  Changed it for a 55” Sony and so far no problems.  Thanks for your help.