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Using my remote for BT YouView box

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jagslad
New

Using my remote for BT YouView box

Hi, recently purchased a Sony Bravia, a couple of things I am finding harder than I thought they would be - 

 

I can't get the tv remote to operate the BT Youview, even when I select the YouView app it just shows an error message - YVM3305, I have looked into this but still unable to sort.

The Youview does work if I select it through the HDMI option but even then I need to use BT remote and not the tv remote.

I would really want one remote for everything.

 

 

Second issue -

There is built in chrome cast but can't seem to find out to share pictures from my phone to tv (I can do Youtube and others from websites but not from the gallery app.

I have read instructions but I don't have a photo share app on my tv. What am I doing wrong?

 

1 REPLY 1
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EMS_MO72
Community Team

Hey @jagslad 

 

You will need to enable Bravia Sync to be able to control external devices with the TV remote control.

 

Also, chrome cast is only for some apps that support the same feature. But could you reply with the model of your TV to be able to help with both of the issue?