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v6.5830 previous button randam

SOLVED
profile.country.GB.title
nickmaddison
Explorer

v6.5830 previous button randam

after update v6.5830 previous channel button as become random

kd 49xe9005 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
The_Black_Rose
Specialist

Hi nickmaddison,

 

Could you try clearing the cached data by pressing on Home, Settings, Storage and reset, Clear cached data?

 

Cheers,

The_Black_Rose

 

View solution in original post

5 REPLIES 5
profile.country.GB.title
Pascale_F
Moderator

Hi Nick,

I'll see if I can get some advice for you. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

profile.country.GB.title
The_Black_Rose
Specialist

Hi nickmaddison,

 

That seems a bit unusual. have  you tried performing a soft reset as explained here: http://bit.ly/2XmFL2A ?

 

Cheers,

The_Black_Rose

profile.country.GB.title
nickmaddison
Explorer

Have performed a reset, also the channel on start-up no longer the same channel as close-down (which it was before update) and the back button continues to give random channels
profile.country.GB.title
The_Black_Rose
Specialist

Hi nickmaddison,

 

Could you try clearing the cached data by pressing on Home, Settings, Storage and reset, Clear cached data?

 

Cheers,

The_Black_Rose

 

profile.country.GB.title
nickmaddison
Explorer

thankyou that seems to have cleared the fault