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			November 2020
		
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
	
	
			
    
	
		
		
			November 2020
		
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
			
			
				
					
						
							YouView Guide no longer appears and unable to change TV channels
						
					
					
				
			
		
	
			
	
	
	
	
	
Very odd:
1. pressing 'Guide' on my remote opens live TV but the guide no longer appears.
2. pressing channel up or down, no longer changes channel.
No idea what is causing this. I have to reboot/restart the TV to fix it.
Anyone observed this before? Seemed to start happening after the latest software update.
Thanks.
		1 REPLY 1
	
		
		
			
			
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			November 2020
		
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
	
	
			
    
	
		
		
			November 2020
		
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
			Not sure on the root cause but I've managed to resolve this via 'Settings/Storage & Rest/Clear Cached Data' which was at 2.4GB. I then restarted the TV and I can now access the guide and change channels.
