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Batery problem after software upgrade

Verohs
Visitor

Batery problem after software upgrade

The software was upgraded 5 days ago and after that the batery of my xperia C4 get diacharged quickly and the cell phone gets hot.

Please tell me what I have to do. Now I must have the cell phone connected to the charger all the time. Thanks.

2 REPLIES 2
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Uliwooly
Expert

@Verohs

Provide the following screenshots

follow the steps

  1. Charge the phone 100%
  2. use it as you normally would 
  3. once the battery has reached 10% 
    1. Settings 
    2. Battery
    3. take a screenshot of this 
    4. Menu 
    5. Consuming apps 
    6. Show all consuming apps
    7. take screenshots of the list
    8. tap on the top 5 items/apps on the list and take screenshots of each
    9. post them all here
Verohs
Visitor

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