Memory card is automatically unmounted

[Chintu1]

My memory card is getting removed unexpectedly,after I have updated my device Xperia C5 from Lollipop to Marshmallow. I have restarted the mobile and then while I'm listening to music or using the apps,i'm getting a notification that memory card removed unexpectedly unmount it to avoid data loss. Can anyone help me to solve this.

[Uliwooly]

@sd_card_issues

That seems to be a faulty SD card, reformat the SD card and report back.

[Jonas]

Hi @sd_card_issues,

I'm sorry to hear about this.

To make sure that there is nothing wrong with your phone I would recommend following recommendation by @uliwooly.

If you have another SD card or if you can borrow one from a friend, colleague or family member, you can mount that in your phone and see if you experience the same behaviour that the SD card gets removed unexpectedly.

Let us know how it went!

[Shaggyd]

Sd card gets unmounted

[Uliwooly]

@Shaggyd

what's your question?

[Shaggyd]

Same sd card works well with other device phone keeps unmounting it automatically

[Jonas]

Hi @Shaggyd,

I'm sorry to hear about that.

Are you doing anything specific in the phone when this happens? For example, using apps that are transferred to your SD card or listening to music that is on the SD card?

If you haven't formatted the card, I would recommend starting with that or if you have another SD card that you can mount in the phone and see if you experience the same behaviour, that the SD card gets unmounted.

Let me know how it goes!

[Shaggyd]

Hi @jonas

No matter whatever i am doing sd card automatically gets unmounted. I have tried to formatt sd card after formatting it stays good for a day and again same problem. Cintacted service center and they say have no idea and asked me to reset my phone. Crazy people.

Same sd card on sam phone with 5.1 works fine but no sd card stays stable with the phone. Tried new sd card with different storage size still same issue gets unmounted.

Wish would have not upgraded the os as phone is now only good for browsing onkine and making calls no wonder people were saying battery life is good after update. People cant listen to music or do anything with external memory then battery will ne saved.

[Jonas]

Thanks for the update!

Is this something that you started to experience directly after the update to Marshmallow, or was it working correctly for a while?

Can you try rebooting your phone in safe mode and see if your SD card gets unmounted when third party applications aren't loaded?

Let me know if there is any change in safe mode.

[Rajesh_RD]

I am also facing same problem, same card works on other mobile properly but in Sony c5 its always giving error of unmounting SD card.