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Encryption unsuccessful in xperia c

vignesh218
Visitor

Encryption unsuccessful in xperia c

Hi,

     i have some problem with my xperia c when i rebootrd my mobile. It shows encryption unsuccessful with some paragraph and also a pop up message shows that unfortunately UI system stopped. how to resolve this problem. please guide me to fix this.here i attached the photo of the error display.. thanks in advance,..

IMG_20160329_111553.jpg

12 REPLIES 12
profile.country.US.title
Qatrium
Expert

@vignesh218

You may perform a software repair using PC Companion to restore your phone to its original conditions, but all data saved on internal memory, plus apps and settings, will be lost. Follow the link above for a detailed guide on how to do it.

vignesh218
Visitor

Thank you for considered my post sir @genius. I want to tell you one thing sir. Yesterday i went to sony service center, they told me to change board so could you tell me this problem can be fixed by software repair. If i do software repair do i need high speed internet sir?
profile.country.US.title
Qatrium
Expert

@vignesh218

You can try it, you need any internet. But on slower internet connection the repair process will take more time.

vignesh218
Visitor

Ok sir..Have you seen my screen shot attached above and did you experienced any problem with this kind?
profile.country.US.title
Qatrium
Expert

@vignesh218

No, I didn't see such a problem before. But the message states that a factory reset can fix it.

vignesh218
Visitor

Ok sir Thank you for your valuable guide..
profile.country.US.title
Qatrium
Expert

@vignesh218

Keep us updated.

vignesh218
Visitor

hi, 

    while doing software repair in my sony xperia c, during updating stage an error occurs. I have attached the error message below. please look at the attachment and help me to fix this error. thanks in advance. 

Untitled (2).png

bedman77
Visitor

hi, I have the same problem

1.jpg

2.jpg