Hi sony I have a problem when I charge the device does not ship but it is closed final. Please, I ca

[2022]

Hi sony I have a problem when I charge the device does not ship but it is closed final. Please, I can not ship it

GT

[Qatrium]

@2022

I translated your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Did you try another charger or USB cable? Are you using an original charger?