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Sony C5 Ultra optimizing app reboot

Killrek
Visitor

Sony C5 Ultra optimizing app reboot

I was talking to a coworker via Facebook Messenger when my phone froze and would not allow me do anything but turn it off. I turned it off and now my phone is stuck on Android is starting.... Optimizing App XXX of XXX. It will go to 210 out of 215 and restart, then it will go 45 out of 56 and restart. It is encrypted. I tried to connect it to my PC and use the Sony Companion and it wouldn't recognize it. I tried to boot loader it and restart it that way but it wont even turn off. Any help that isn't take it to my cellphone provider would be very helpful.

2 REPLIES 2
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MarlonUk1
Expert

try to remove the sd card and the simcard and boot up your phone.

try to charge the phone using the wallmount charger for awile.

try to connect again and perform software repair using Xperia Companion

simpletool
Visitor

Yes it repairs it but if you turn your off or start the phone again. It happens again and again.