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black screen on my cybershot dsc t3

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barryandr
Visitor

black screen on my cybershot dsc t3

When I turn on my camera to take pictures the screen is black, its like this for videos as well.  But I can view old photos so the screen does work.

Someone told me there was a free repair as sony recalled the camera because it was a known fault,  does anyone know if this true please ?  

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blaireau_photo
Visitor

Hello barryandr - welcome to the Sony Forums :slight_smile:

I believe that the free repair that you are referring to has now expired:

http://support.sony-europe.com/dime/hotnews/hotnews.aspx?site=odw_en_GB&f=HN_CCD_DSC&m=DSC-T3

Therefore, Sony are now advising users that they need to follow the regular repair instructions. There is a 'sticky' forum thread which tells you how to contact Sony to discuss the best option for your camera and that can be found here:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks,

Simon

Message was edited by: blaireau_photo

Message was edited by: blaireau_photo

View solution in original post

1 REPLY 1
profile.country.en_GB.title
blaireau_photo
Visitor

Hello barryandr - welcome to the Sony Forums :slight_smile:

I believe that the free repair that you are referring to has now expired:

http://support.sony-europe.com/dime/hotnews/hotnews.aspx?site=odw_en_GB&f=HN_CCD_DSC&m=DSC-T3

Therefore, Sony are now advising users that they need to follow the regular repair instructions. There is a 'sticky' forum thread which tells you how to contact Sony to discuss the best option for your camera and that can be found here:

http://www.sony.co.uk/discussions/message/651957#651957

Thanks,

Simon

Message was edited by: blaireau_photo

Message was edited by: blaireau_photo