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audio system MHC-v81D problem with bluetooth

profile.country.UA.title
Krasovello
New

audio system MHC-v81D problem with bluetooth

Bluetooth connection problems. MHC-v81d. Pairing occurs both directly and through the music center application. But, the sound does not play. Through time knocks out "connection error". other functions (switching tracks, etc.) work. Also, signal loss often occurs between devices.
The problem happened after pressing the "super bass" and "mic / guitar level +
I rebooted, it does not help.
Thanks in advance for your reply (tip)

6 REPLIES 6
profile.country.GB.title
Pascale_F
Moderator

Hi Krasovello, 

Welcome to the community. 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

profile.country.GB.title
The_Black_Rose
Specialist

Hi Krasovello ,

 

Have you tried a different playback device?

 

Cheers,

The_Black_Rose

 

profile.country.UA.title
Krasovello
New

Yes of course. There is a connection, there is no sound.

profile.country.GB.title
The_Black_Rose
Specialist

Hi Krasovello ,

 

Could you try resetting the speaker? The steps can be found on page 34 of the Manual: https://www.sony.co.uk/electronics/support/res/manuals/4733/98e8c85567ea4559a2551442abcddb93/4733312...

 

Cheers,

The_Black_Rose

profile.country.UA.title
Krasovello
New

When connecting a cable in TV mode, gadgets do not see each other. In USB and DVD mode, there is sound, but there is no access to the main menu.

profile.country.GB.title
Win_88
Specialist

Hi Krasovello

 

Could you clarify more what you mean by gadgets won't see each other? Have you tried that reset? Is your last reply related to the same issue or is this a different thing?

 

Win_88