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Xperia RAY restarting / reboot problem.

SOLVED
jagant11
Visitor

Xperia RAY restarting / reboot problem.

Hi,

My Xperia Ray Mobile is keep restarting, can any one here help me to fix it?

i bought it before 10 months. suddenly it started rebooting. Slightly_frowning_Face

i tried safe boot by holding the menu button when the sony text displayed, but it doesn't work. Slightly_frowning_Face

i tried connecting with PC companian, it is not detecting the phone. Crying_Face

when the phone is switched on "sony" text is blinking then "Xperia" text is displayed then

if i try safe boot it vibrates and restarts else it restarts silently. Angry_Face

Phone was not rooted and i didnt install any apps yesterday. Neutral_Face

16 REPLIES 16
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Uliwooly
Expert

@Pavan_Koundinya

PCC is no longer supported, you are running XC Xperia Companion BUT your device is no longer supported, I'm sorry. 

Pavan_Koundinya
Visitor

no alternate solution for this problem???

profile.country.GB.title
Uliwooly
Expert

@Pavan_Koundinya

if you want to reinstall Android you could use Flashtool or Xperifirm

Pavan_Koundinya
Visitor

But to use flash tool or xperifirm .....we need to get to developer options and select USB debugging option.........but here, the problem of my xperia is BOOT LOOP problem....and it's not even restaring

aLERNO
Visitor

I have the exact same problem.

The steps are not exactly as outlined in 2012, but when I press software repair, press down the volume button and connect I get the following message:ST18i Repair Error.png

aLERNO
Visitor

I have the exact same problem.

What is we installed an older version of Companion?   And the try to repair while offline?   Could that work?

aLERNO
Visitor

Did you manage to do anything?

Did you try installing an older (say 2013) version of Companion and then try the repair offline?

Rgds,