BBC I player not connecting

[JSIDNEY1974]

I have a Sony 3d Bravia TV 40". Ref - KDL40HX803U. I have purchased an internet connector as it is not a fully Internet TV but a part Internet TV. It comes with things like I player, demand 5 etc. in the last couple of days when trying to load I player. It states cannot connect to the server, please retry. Is it a problem with the TV or the I player. All the other internet options appear to work, Can anyone come up with a suggestion of how to fix this that would be greatly appreciated!!

I have a tablet not sony that the I player works on. However I want to fix it that it works on my TV.

Thanking anyone kindly in advance for any help they can give me.

Kind Regards

James Sidney

[ladams888]

It's been going on far too long now. In desperation have written to BBC Watchdog programme to see if they can speed up a resolution

[JennyEn]

Week *S, *oh dear but thank you anyway. Most of the series I watch will no
longer be available by then I fear.

Thanks for the information, good to hear some positive news at last.

Regards.

[JennyEn]

Excellent idea, thanks very much, I'll do the same if i can find out how to
contact them, also possibly You and Yours.
I did get an email from Nico at Sony to say they have identified the
problem and will be issuing a fix in the following weeks.
Good to hear someone is doing something but the timescale is rather
depressing.
Regards

[JennyEn]

I have had an email from Nico at Sony saying they have identified the
problem and will be working to solve it in the next few week *S*.

Shame they couldn't see it coming since we had s imilar problem when they
were tinkering with iPlayer before.

Someone else emailed me to say they had contacted the Watchdog programme, I
might try the same if I can figure out how to do it, the more the merrier.

Regards

[ladams888]

Nico,

Think you need to put this on Twitter. Lots of disgruntled Bravia owners there.

Linda Adams

[Anonymous]

Hi all

To save tweety2b/Nicos post being lost in a long topic, I have also added it to the 2nd post of this thread.

Cheers

[JennyEn]

Aah, sadly don't do Twitter ...

[theracles]

Thanks Nico, bet you're wishing you hadn't bothered now!
Any chance "they" might be able to make '4 OD' available on these older sets?
I'd gladly swap all the "American App's" for that.

[NotSoSony]

Just adding my name to the list

Sony Bravia KDL32EX43BU owner

My iPlayer hasn't been working for about 2 weeks as well

iPlayer not so much fun on my phone 😞

[Mark-P189]

Hello Everyone,

I have a KDL-42W653A tv, which has been brilliant for iplayer since I bought it.  However in the last week certain programmes fail to play all the way through to the end.  The majority of programmes work fine.  A good example of a problem programme is Match of the Day Live Group F between Argentina and Bosnia-Hercegovina.  I can get as far as just after the national anthems (26:00) then up comes a black screen with the following message:

Something went wrong playing this programme.

This is usually a temporary problem and could be related to your internet connection.  You can this program again or try a different programme.                                 02100

Each time I try to watch this programme it stops in exactly the same place, yet the Internet from phone and PC is fine.

Could this be related to the iplayer issue.  I will keep watching this thread for updates in the hope that one of these will fix this issue as well.

Thank you,

Mark.