Can't sort digital cable channels (KDL-42W805)

[Lasse1979]

Why can't I sort my digital cable channels on my KDL-42W805? The option is disabled in the menu. Is this common among new Sony models? It was possible on my old Sony. Can I enable sorting somehow?

[Anonymous · Accepted solution]

Hi there

In regards to this post as well as your other one (HERE) - My first thoughts are that you have set the TV up in SHOP mode.  You will need to reset the TV back to factory default settings and choose HOME mode instead.

Cheers

[mariussebi]

I solved this problem by resetting it to factory defaults and setting ENGLAND country have changed and everything was solved. I changed after sorting going back to the country of origin.

[shardcollector]

I have the same problem with KD-55XD8005.

Shop mode is off, but I still cannot edit the channel list.

Country/Language is Finland/Finnish.