catch up not working

[BarbW52]

Catch up not working yet again on Sony Bravia TV...get half way through programme, that's when we have finally managed to get the app to work only for it to freeze then stop working .Id have been better buying a cheapTV from Aldi or Lidl not a £500.00 Sony !! 

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Can you let me know the full model number of your BRAVIA TV?

Best wishes,

Sean

[BarbW52]

Hi Sean, the model number is KDL-43WF660

Many Thanks for the reply 

[Joe_Dohn · Accepted solution]

It would probably help to make sure you have the latest software installed on your TV and getting the latest version of the app as well. I believe the option is called Refresh Internet Content and is under the Set-up - Network settings page.

[RGBodies]

Joe I have the same problem and have done what you suggested but still can't get catchup for the last 7 days. Program guide for the future 7 days works fine.

[dorothysony]

Kdl49xg7073

[Win_88]

Hi @dorothysony

Are you facing the same issue? If so, have you tried the designated solution?

Win_88

[dorothysony]

Tried checking WiFi and reconnecting .No better final got some apps to work but not my five !  by inserting Arial direct to TV .All apps available on Panasonic DVD do why not on Sony ? 

[Win_88]

Hi @dorothysony

it's really up the developer to make a certain app available on a certain device. Catch up TV is a combination of the aerial and internet connection so tuning the channels (at least once) is required. You can then remove the antenna from the TV if you wish.

Win_88