Cannot set up mail account

[mytinfox]

I'm trying to add a new account to the tablets built in mail app.

I Enter user name, password, pop3 address, security (Ssl) and port. All are correct and used on other devices but when I hit NEXT system comes back with error message "Could not finish, User name or password incorrect."

Which is utter garbage, they are both correct.

Anyone have any ideas?

[Sam]

Does the error pop up straight away or does it appear to attempt to connect to the server before giving you this message?

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[mytinfox]

Attempts to connect first.

[Sam · Accepted solution]

Then that is odd as this implies that this error is being pushed to the phone by the server. In this case I would advise speaking with the email service provider as a first step to at least rule out an error on their end.

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[mytinfox]

Aghhhhhhhhhh, yes, their instructions to me were wrong. Incorrect pop3 server.

All working now. Much appreciate your help.

Thanks