After software update, the headphone jack will stop working

[Nyra15]

Hallo, 

Ich habe vor 3 Tagen das Neue Softwareupdate installiert, und habe seitdem nur Probleme mit dem Kopfhöreranschluss. Er funktioniert nur bei wenigen Kopfhörern. Meine Beats Kopfhörer akzeptiert das Handy nicht, er spielt die Musik nur vom Handy und nicht von den Kopfhörern. Ich habe die Kopfhörer an ein anders Handy angeschlossen und sie funtkionierten, ich habe es dann wieder an meinem Handy probiert ist aber wieder fehlgeschlagen. Ich habe das Handy mehrmals neu gestartet aber es ging immer noch nicht. 

Hello,

I installed the New Software Update 3 days ago, and have only had problems with the headphone jack ever since. It only works with a few headphones. My Beats headphone does not accept the phone, it plays the music only from the phone and not from the headphones. I connected the headphones to a different phone and they worked, I tried it on my phone again, but failed again. I restarted the phone several times but it still did not work.

GT

[Michiel2]

Same here. HeadphoneH(bose quite comfort nc) is not workin anymore after oreo opdate (compact X) 

[mjoy]

Have same issue here:

• Phone: Xperia X (F5122) Android 8.0.0 Xperia system update 34.4.A.2.19
• Headphones: Urbanears REIMERS

[Renshaw]

Also having the same issue, I have tried all previous mentioned fixes and still not working I'm using sennheiser urbanite headphones 

[Fibre]

I also have this issue, just like everyone else only started happening after Oreo update.

Phone: Xperia X (F5121)

Headphones: Beats

[heavings]

Me too. Have restarted, reset etc. but issue is not fixable by user. This is quite a basic issue to have slipped through update testing.

Xperia X (UK), updated recently to Oreo.

Headphones: Sennheiser Momentum (with inline mic)

Have just tested the headphones and phone together using an external DAC plugged into the micro-usb port - headphones worked fine. Definitely a software-hardware issue with the headphone jack not detecting headphones with a certain 3.5mm jack configuration (most that are now incompatible seem to have inline microphones). Please fix this ASAP!

[Fibre]

Okay so I did a little tinkering around and agree with what other people are saying about in-line microphones. With my beats they only work when you hold down the Play/Pause control (meaning that it isn't my headphones, nor n helardware issue).

I also tried with a pair of AKG headphones that do not have a line-in microphone and they worked perfectly.

In short, until there is a fix for this you could either hold down your Play/Pause button to listen (which is a pain) or use another pair which does not have any form of in-line mic or playback control.

Could someone else test this theory?

[kekke2000]

I can confirm the headphones only work when you hold the inline mic button down. Time to McGyver the mic button. 😑

Edit: Fixed 😂

https://i.imgur.com/NF1HeuW_d.jpg?maxwidth=640&shape=thumb&fidelity=medium

[Qweedsexc]

I have had this problem too since the update, even ordered new cable for my headphone to see if that was causing issues.

Works with the bundled earphone but not my Bowers and Wilkins P5. It periodically works if I press the mic button as I insert it. 

Headphones work prefectly on my other devices. 

Xperia X F5121 on Oreo 8.0.0, Build Number 34.4.A.0.364 

[kekke2000]

Any word from Sony on the issue? Do they even read these forums?

[Mrs_Susan]

Sony Xperia X F5121 Android v 8.0.0. purchased August 16, 2016.  Should be still under warranty, plus I pay for protection with my cellphone provider (Freedom Mobile).

My headphone jack doesn't work properly.  Sound cuts in and out if you move the headphone cord a few milimeters out of place.  Headphones are Marshall Monitor (wired) and I have already replaced the cord because I thought that the cord was the issue, but it's not that.  I tried other headphones (ACM-70 by  Cyber Acoustics) cheap ones that I only use at the office, and it is not the cord, but definitely the jack itself. 

Any suggestions for repairing the headphone jack?