Screen Burn in

[Vcon]

I've got a X performance still in warranty, showing signs of screen Burn in, as can be seen in the attached photo.

I've contacted Sony support twice, as a result of those contacts I sent the device in for repair, and both times the device was sent back without being repaired.

This is not the kind of support I would expect from Sony.

Is there some way of being taken seriously by Sony

[Uliwooly]

@Vcon 

I'm really sorry about your experience but since this is a global user based forum you have to contact Sony directly >>> https://support.sonymobile.com/global-en/contactUs/

Did they emailed you with any info on what was done to your device?