Join now - be part of our community!

Battery does not charge properly

-Vili-
Visitor

Battery does not charge properly

I recently bought a Sony Xperia XZ and noticed that charging the battery takes like 6 hours or more. I tried switching the battery saving option on and off, but it doesn´t seem to make any difference. I tried an LG fast charger too but it doesn´t help. In Ampere it shows that I get from 300 to 500 mA when I am charging.

4 REPLIES 4
profile.country.PH.title
MarlonUk1
Expert

do you charge via usb or using the wallmount adapter?

-Vili-
Visitor

I am using a wall mounted adapter

Jake-SonyXperia
Champion

Hi @-Vili-,

Welcome to the community,

I'm sorry to hear about the charge timeframe.

So that we can rule out third-party, it may be a good idea to boot to Safe Mode and then test the charge time.

Safe mode

Let me know how you get on.

-Vili-
Visitor

The safe mode didn´t affect the charging but after few reboots, the phone seems to charge a bit faster. In Ampere the phone hits 1030 mA which still feels pretty slow compared to my last phone (LG G5). Are those numbers normal?