automatic turn

[besitas]

Hi all,

Im the proud owner of a Z3 and overall im happy with the looks and performance.
Only thing that bothers me, is the automatic turning of the screen, i have it enabled but it doesn't turn, im aware of the smart turning option which is nice, it used to work before.. Nothing really changed since then Things i tried: Factory reset, played with the settings abit. even if i make a vid or pic with phone horizontal position it still makes the vid or pics vertical.. on youtube however, if i go fullscreen it does go into horizontal position. games do go fullscreen no problem.
Kinda clueless here,

Greets

[_alexdon_]

Are you sure tap to wake isn't enabled?

[besitas]

well i have the tape to wake option enabled, does that interfere with automatic turn?

[mr_xzibit]

Not on my z3 it doesn't. I have tap to wake enabled and my screen rotates fine.

[_alexdon_]

Sorry,I thought it was automatic turn on. Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[besitas]

Alright i booted into safe mode and the problem remains.. Screen still won't turn.

[_alexdon_ · Accepted solution]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[besitas]

Well that would be no problem if i had a pc. the cpu was KIA after 6 years of service
Any other way to do a repair ?

[_alexdon_]

Sorry,you need a computer to repair.

[besitas]

Ahh alright, well thanks all for the support. As soon as i have a working pc again im gonna try and repair.