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Can't play video

SOLVED
gordont
Visitor

Can't play video

I keep getting the error can't play video or invalid url for videos recorded on the phone. Sony support told me to do a phone repair but it has made no difference, any suggestions would be appreciated!
19 REPLIES 19
gordont
Visitor

Yes if the card is corrupted then vids are stuffed, very odd given it's a new card
gordont
Visitor

ok i will thanks
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_alexdon_
Expert

What type? Can you do what I have told you?

alexdon
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Lord_viridis
Expert

Was the card a bargain?
Genuine question.
gordont
Visitor

No, 128 Gb bought two of them but they had a guarantee so I'll see. Had a closer look and the odd thing is short video under a minute is still ok it's the large stuff that's corrupted
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_alexdon_
Expert

But are the videos fine on internal? Did you even check?

alexdon
gordont
Visitor

Yeah I checked prob wasnt' clear in my reply. Saved to the internal storage everything is fine for any size vid file. ON the storage card under a minute is OK anything over gets corrupted. If I save on the internal and then transfer to the SD if it's over a minute it still gets corrupted.

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_alexdon_
Expert

So it is a defective microSD I guess.

alexdon
stockyvillage
Contributor

@gordont try the Sony UHS-1 micro SD card.Works perfect in my Z3
gordont
Visitor

Yeah defective SD card. Tried taking video and pics till the phone filled up by saving to internal memory . All videos played fine, transferred them to the SD and hey presto corrupted video. Not happy as it wasn't a cheap card! Thanks for the tip on the one that works well stockyvillage.