cannot update PC Companion

[dattorob]

I know there are similar posts here, but no real solutions. Essentially i can't use PC Companion without it trying to update itself, which fails to download and then sits there until "Installation Error" or i close it. The updating functionality is not even independant of the actual app (very poorly written piece of software).

I would be happy with even a work around so i could use PC Companion.

thanks in advance 

Robert

[Thommo]

What operating system are you using and is it 32 or 64bit

[dattorob]

Win 7 Pro 32-bit

[Thommo]

Your system is compatible and requires no changing of settings - So the only thing I can think of is that your AV or firewall is blocking it in some way

[dattorob]

yeh i rebooted both devices, and also turned both antivirus and firewall, still the same result.

Is there a registry setting i can modify to stop it looking for new updates??

[dattorob · Accepted solution]

ok i was able to get it working by not connecting the phone upon starting PC Companion. I left firewall and antivirus turned on. I could not find any registry settings to stop the product looking for updates. Strange scenario, but not unusual for computers. cheers

[OyeYaar]

My PC Companion on Windows 7 64bit keeps trying to update and each time it gives the error : access is denied pccservice.exe.

I have to then clean the system of all sony software and reinstall pc companion ( which means fresh sync of all my contacts etc.). Is there any way to ignore updates or is there a way to download the complete updated installion file.